Agentic AI is moving into NetSuite

Ever wondered about how agentic AI could transform your business?

The ERP AI conversation has moved on quickly.

A year or two ago, most of the talk was about copilots. Ask a question, draft a report narrative, summarise a variance, write a supplier email, explain a dashboard. Useful in places, but still mostly helping someone do the work rather than actually doing the work.

That is changing. Vendors are now talking about agents inside ERP workflows. Agents that do not just answer questions, but help complete tasks across reconciliation, procurement, forecasting, order management, financial analysis, reporting, billing, collections and operational exceptions.

That is a much bigger shift, and it is where the risk starts to get real.

There is a massive difference between AI drafting a paragraph and AI operating inside a finance or operational process. One is helpful admin support. The other starts to get close to approvals, controls, audit trails, segregation of duties, supplier decisions, customer commitments, stock, margin and management reporting.

I think there is a lot of value here. I also think it could become a mess very quickly if ERP agents are treated like another shiny productivity feature.